I’ve been living in Internet Limbo–or maybe it’s more like Hell. Yes, that’s it. Hell. Each e-mail or post takes so long to open that, while it’s opening, I have time to put in a load of laundry or vacuum a room–not an exaggeration.
The reason behind that, I suspect, is that currently, I have to go through one Internet provider (Time Warner) to access my main provider (Charter). Of course, each one will blame the other for the problems.
Charter won’t even allow me to backspace in the body of an e-mail if I want to correct a spelling error. I’ve had numerous contacts…by e-mail and phone, kind, pleading, angry, to no available.
This preamble is my excuse if you find me painfully slow to respond to your comments or e-mails. It’s my excuse for not posting to my blog as often as usual and certainly contributed to my leave of absence from dVerse until May.
My e-mail on my blog site is slow, too, but more direct than Charter…so I may try to switch to that although I dread having to transfer e-mail contents. (firstname.lastname@example.org).
So, Time Warner and Charter, listen up. Customer Service is where you will find success. Of course, Time Warner, your lack thereof is already paying back by way of purchase by Comcast hovers in your future.
Pardon my rantings, but I’m learning that holding in anger is so unhealthy. And if I seem to be MIA, please understand.